Support
Need help with billing, access, or your account?
Use live chat for product support, billing questions, login problems, account access, and partnership routing.
Self-serve resources
Read the docs first — most questions are answered here.
Knowledge base
The Termimal guide
A complete walkthrough of the platform — getting started, every page in the web terminal, billing, keyboard shortcuts, and troubleshooting.
Read the guide
FAQ
Frequently asked questions
Quick answers to the most common billing, security, and product questions. If you're in a hurry, start here.
Browse FAQ
System status
Service health
Live health checks for every backend endpoint — prices, fundamentals, macro, polymarket, COT. If data is missing, start here.
View status
Security
Security & compliance
How we store data, our 2FA setup, supported authenticators, and the responsible-disclosure programme.
Read policy